True Friends Moving Company wins 2025 Main Street Award

True Friends Moving Company, a Nashville-based mover, was named a 2025 Main Street Awards winner after Middle Tennessee readers cast more than 1.8 million votes. The honor underscores the company’s customer-service focus and adds to its growing list of local recognition.

Why it matters: - The award reflects direct support from Middle Tennessee customers, which can matter more than industry-selected honors for a local service business. - The recognition reinforces True Friends Moving Company’s brand as a customer-first mover in the Nashville market. - The win adds third-party validation to a company that competes on trust, care and reliability during a stressful purchase decision.

What happened: - True Friends Moving Company was named a winner in the 2025 Main Street Awards from Main Street Media of Tennessee. - Middle Tennessee readers nominated and voted for favorite businesses across the region. - The 2025 voting drew more than 1.8 million votes across 14 ballots covering 11 Middle Tennessee counties. - More than 5,000 winners and finalists were named. - The Main Street Awards are reader-voted, open to anyone, and businesses do not pay to be nominated or win.

The details: - Founder Chris Knowles said the win came from customers and neighbors, not a campaign. - Knowles said the company aims to show up on time, treat belongings with care and reduce the stress of moving day. - True Friends Moving Company started with a couple of movers and one truck after Knowles left a long career at a Fortune 500 company. - The business has grown into one of the highest-rated moving companies in the Nashville area. - The company checks in after every move to confirm customer satisfaction. - That practice has helped True Friends maintain an A+ rating with the Better Business Bureau. - The company has also collected a large number of 5-star reviews. - Customers frequently describe the crews as punctual, careful, friendly and hard-working. - True Friends handles residential moving, commercial and office relocations, long-distance moves, professional packing, storage, piano and pool table moving, apartment and condo moves, and senior living transitions. - Every crew is licensed and insured. - Padding and shrink-wrapping are included at no extra cost. - Floors are protected during the move. - Stairs do not cost extra. - The company serves Nashville and nearby communities including Murfreesboro, Franklin, Brentwood, Mt. Juliet, Hendersonville, Gallatin, Lebanon, Clarksville and Spring Hill. - True Friends Moving Company is based at 700 E Old Hickory Blvd in Nashville. - The company provides services throughout Middle Tennessee and beyond. - The business supports Safe Haven Family Shelter, a Nashville group that helps families move from shelter into stable housing. - Past recognition includes Best Moving Company in the Nashville Scene's Best of Nashville readers' poll, a spot on the Inc. 5000 list and Angie's List Super Service Awards three years in a row.

Between the lines: - Reader-driven awards can signal strong local reputation and repeat customer satisfaction, especially for a business that depends on referrals. - The combination of service guarantees, post-move follow-up and free extras suggests a strategy built around reducing friction and building loyalty. - Community support work can deepen trust in a local brand, especially in a category where customers hand over valuable personal property.

What's next: - Nashville and Middle Tennessee customers can request a free moving quote online or call (615) 240-2811. - True Friends Moving Company will likely use the award to strengthen its standing in the local moving market and support future customer acquisition. - The company also continues its work with local community partners like Safe Haven Family Shelter.

The bottom line: - True Friends Moving Company’s latest award is a customer-voted endorsement of the service model the Nashville mover says it built the business around.